How to recover my password?

If you have forgotten your password or want to change it for security reasons, follow the steps below:

From the Mobile App

1. Open the app and click on  Log in .
   
   
2. Click on  Continue with email .
   
   
3. On the login screen (where you enter your email and password), tap the "Forgot your password?" link highlighted in blue.
   
   
4. On the next screen, enter the email address associated with your account and click on  Send email link .
   
   
5. Go to your email inbox and open the message you received to reset your password. Make sure to check your inbox, spam, and promotions folders.
   
   
6. In the email, click the  RESET YOUR PASSWORD button highlighted in blue. In the new window that opens, enter your new password.

From the Website

1. On the homepage www.bit2me.com, click Log in at the top right corner.
   
   
2. On the login window, click the "Forgot your password?" link highlighted in blue.
   
   
3. On the next screen, enter the email address associated with your account and click  Send email link .
   
   
4. Go to your email inbox and open the message you received to reset your password. Make sure to check your inbox, spam, and promotions folders.
   
   
5. In the email, click the  RESET YOUR PASSWORD button highlighted in blue. In the new window that opens, enter your new password.

Once you have confirmed the password change through the link sent to your email, log in again using the new password you set.