How to withdraw cryptocurrencies from Bit2Me?

At Bit2Me, flexibility is key to managing your digital assets. This article will guide you on how to send cryptocurrencies securely and efficiently, whether for direct transfers between Bit2Me users or for sending to external wallets and platforms. Plus, we'll show you how to make the most of your Address Book, which lets you save your frequently used addresses for faster and more secure future transactions.

Access the cryptocurrency details you wish to send (for example, by tapping it in your asset list, both from the mobile app and the Web) and tap the Send button.

Choose the type of send you want to make:

Send to a Bit2Me user. This method allows sending between Bit2Me accounts using Bit2Me Pay.

1. Select the currency from the list. (Only currencies available in your wallet will be shown).
2. Complete the form by entering: amount and send method (email, phone, or alias). Tap Send.
3. You will need to verify the send using a 2FA code. Enter the received code and tap Verify.

Send to an external address (Blockchain, network).

1. Check your Address Book. If you already have saved addresses, you will see the "Frequent send addresses" block: find it or select it directly from the list to reuse it without having to type or verify it again.
   • By tapping on a saved address, you can view its Information (address, network, and assigned name) and tap Continue with this address to proceed directly to the send summary.
   • Please note that a saved address cannot be modified once created. If you need to change any details, you must tap Delete this address and create a new one.
2. If you don't have any saved addresses for that network, or want to add a new one, tap Add new send address.
3. Select the currency from the list. (Only currencies available in your wallet will be shown).
4. Enter the amount you wish to send (you can tap Maximum if you want to send everything) and tap Continue.
5. Select the send network from the available options. More info here.
6. Complete the form by entering the send address (you can paste it or scan a QR code by tapping the corresponding icon) and, if the selected network requires it, the memo/tag. Read the displayed warning carefully: the send network must match the recipient's network —otherwise funds could be permanently lost— and, if it's the first time you're sending to this address, you'll need to confirm it by email after the operation. To continue, tap Continue.
7. Indicate the type of destination wallet —whether it's yours or someone else's, and if it's on a custodial or self-custody platform— and assign an identifying name to the address (e.g., "Savings") to save it in your Address Book and reuse it for future sends. More info on why we ask for this data in Travel Rule.
8. Review the information on the Summary screen —amount, exchange rate, send network, destination address, wallet type and name, operation fee, and total to send—. Please note that the price updates every few seconds, so confirm before the timer expires, and tap Confirm send.
9. You will need to verify the send using a 2FA code. Enter the received code and tap Verify. If you are sending stablecoins (such as USDC or EURC), due to regulations, verification is done via an SMS code (or, in some cases, email) instead of Google Authenticator.
10. You will see the "Send in progress" screen with the amount and destination address. Sends to the blockchain require confirmation time: you can check the status of the operation by tapping View transaction details, or tap Continue to return to your account.
11. If this is the first time you're sending to the address you've provided, you will receive an email to your verified email address to authorize the send.

• A send to an external wallet cannot be canceled or reversed. The user is solely responsible for sends to fraudulent or incorrect addresses (wrong network, memo/tag not added). Before sending, we recommend reading Security tips for sending cryptocurrencies.
• Withdrawals of stablecoins (USDC, EURC...) are subject to European payment services regulations (PSD2), which require the verification code to be linked to the amount and destination address of that operation. This is why they are verified via SMS: even if someone obtained the code, they could not use it for another operation. For all other sends, you will continue to use Google Authenticator.
• A saved address in your Address Book cannot be edited. To modify it, delete it and create a new one.
• Not all cryptocurrencies can be sent to an external wallet.
• Bit2Me will inform you of the status of each send in your account and by email. If you receive an error message or a temporary withdrawal restriction, please check your email in case we've contacted you, or open a ticket with support.