How to send cryptocurrencies?

Updated on Tue, 24 Sep, 2024 at 4:24 PM

In Bit2Me you can send cryptocurrencies between Bit2Me users and also to external wallets or platforms.
In order to send cryptocurrencies, please follow the steps below:

  1. Click on the blue square button that you will find at the bottom of the screen menu (Mobile APP version) or in the upper right corner if you do it from the Web.
  2. Click on the option "Withdraw".

  3. Then click on "Send crypto" .

  4. Select a type of transaction you wish to make:

    • Send to Bit2Me user. Transactions between Bit2Me accounts by Bit2Me Pay.

      1. Select the cryptocurrency from the list (only those available in the wallet will appear).

      2. Complete the form by indicating: amount and the method to send the transaction (email, phone number or alias). Click on Send button.

      3. You have to confirm the transaction by 2FA code. Enter the code received and click on Verify 

    • Send to an external address (Blockchain, network).

      1. Select the cryptocurrency from the list (only those available in the wallet will appear).

      2. Indicate the amount you want to send (you can click on Max if you want to send it all) and click on Continue button.

      3. Select one of the available transaction network. More info here.

      4. Complete the form with the transaction address and the memo/tag if required by the destination platform. To continue click on Review transaction button.

      5. Review the information on the last summary screen and click on Send to confirm the transaction.

      6. You have to confirm the transaction by 2FA code. Enter the code received and click on Verify .

    • CryptoCredential. Please, check the article: Mastercard Crypto Credential FAQs

      1. Select the cryptocurrency from the list (only those available in the wallet will appear).

      2. Indicate the amount you want to send (you can click on Max if you want to send it all) and click on Continue button.
      3. Indicate the Crypto Credential address where you want to send and click on Review transaction.
      4. Review the information on the last summary screen and click on Send in order to confirm the transaction.

      5. You have to confirm the transaction by 2FA code. Enter the code received and click on Verify 

IMPORTANT:

  • Once transaction sent to an external wallet address it cannot be cancelled or reversed. The user is the only one responsible on his own for fraudulent and/or wrong transactions (wrong network, missing memo/tag).
  • Before sending cryptocurrencies from Bit2Me we recommend you to read the following article: Security tips for cryptocurrency transactions
  • Not all cryptocurrencies can be sent to an external wallet. 
  • When you send a transaction, Bit2Me keeps you informed all the time of its status.  Check your account and email for more information.
  • If you experience any error messages while processing any transaction, please contact support by opening ticket here.


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