Currently, these funds can be considered lost, since recovering them involves a very long and complex work. However, when resources permit, Bit2Me will try to recover the funds and will always notify the users involved about the recovery status.
To prevent this from happening, user needs to make sure that funds are sent only to the network of cryptocurrency supported by Bit2Me (shown here).
IMPORTANT: We remind you that Bit2Me is not responsible for funds sent that do not meet these conditions and we do not guarantee that they will be recovered, neither when will be recovered.
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