If you receive an error when trying to make a purchase on Bit2Me with your bank card, it is often due to insufficient funds, exceeded limits, or restrictions from your bank. This article will guide you to identify the cause and will offer you alternatives to complete your operation.
The first thing you should do is check the following points:
You have sufficient funds to make the operation in your bank account.
You have not exceeded the usage limits of your bank card.
If it is not due to any of the above reasons, it may be mainly due to restrictions or configurations established by your bank or card provider.
You have three alternatives to continue with the operation:
Make a deposit by free bank transfer. To do this, follow the steps by clicking here.
Use a credit card from a different bank.
Contact your bank or card issuer and explain the type of payment you are trying to make so they can provide you with a solution. Below we show you an example that you can use to contact your bank.
Dear customer support team,
I am writing to you to request assistance with an issue when trying to make a purchase with my debit/credit card. When trying to make the payment on the Bit2Me platform, I received an error message indicating that the transaction could not be processed.
I have verified that my card is enabled to make online purchases and that I have sufficient funds to complete the transaction. However, it appears that there may be some restriction or configuration that is preventing the payment from being processed correctly.
Please, could you review if there is any block or limitation on my card that is causing this problem? Also, I would appreciate it if you could provide me with information on how I can resolve this situation and complete the transaction successfully.
Sincerely,
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